dmiessler.com | grep understanding - Latest Comments in This is a Real Help Desk Ticket

Re: This is a Real Help Desk Ticket

Zwi! — Mon, 20 Apr 2009 13:34:43 -0000

This happens so often, more frequently are people that hide their taskbar and get so frustrated because they need to know what time it is.

As for the Mac users, personally I currently don't own the OS or the PC that comes bundled with the software. I may get one in the future, but only because I can. Those with opinions who hide behind generic names (or completely anonymous) are the real novices in the field of tech.

I challenge those of you that resort to vulgar speech patterns and general semantic badgering to stop, before you lose yourself to the war that is flame.

Re: This is a Real Help Desk Ticket

Tisi — Sun, 19 Apr 2009 19:43:00 -0000

not all cocksucking is gay...
Also, unless a comment was deleted, I see no racism... mac users are NOT a race. Neither are women.

I do think that people suck for assuming it was a girl, though.

Anyways, (the only Windows worth using is Windows 7 Ultimate) windows are good for games, macs are good for art and music, linux is good for programming and general use, and macs ARE PC's. Personal Computers. The commercials are stupid.

Re: This is a Real Help Desk Ticket

Jonthecomposer — Sun, 19 Apr 2009 14:57:02 -0000

Just use free Linux and design your own little "X" button.

See there, problem solved!
; )

Re: This is a Real Help Desk Ticket

elvis — Sun, 19 Apr 2009 13:33:01 -0000

maybe she complained about ms word closing without asking to save when you hit the red 'X' !:)

Re: This is a Real Help Desk Ticket

Jaxsun — Sun, 19 Apr 2009 02:51:22 -0000

I was wondering the same.

Re: This is a Real Help Desk Ticket

GFYM — Sat, 18 Apr 2009 21:31:32 -0000

Stupid Microsoft.
Putting the little x (to close one doc), just under the big red x (to close word), is pure stupidity.
You might accidently close several doc in one click.

But not realise that, and make a help desk ticket, show that a lot of users still need help with the basics.

Re: This is a Real Help Desk Ticket

Eric — Fri, 29 Aug 2008 11:56:34 -0000

I have same problem. How I fix please help. thank!! please write!!!

Re: This is a Real Help Desk Ticket

Zed — Fri, 29 Aug 2008 07:03:52 -0000

The sad thing to me is that this made it out of the helpdesk and to the technicians.

Re: This is a Real Help Desk Ticket

aaa — Thu, 28 Aug 2008 20:44:36 -0000

"(and racist, see the cocksucking coward who wont give a name)"
and this, sir, is in no way homophobic. Idiot.

Re: This is a Real Help Desk Ticket

chiron613 — Thu, 28 Aug 2008 20:40:31 -0000

What's with the racial crap? That's just ignorant.

I'm wondering what the longer description said - it may give some insight into what the person was thinking when s/he filed the ticket.

But let's face it - everyone came to computers as a newbie. At one time in our lives, everyone here didn't know what the 'X' was for. So this person got confused and filed a ticket. Doesn't make him/her all bad, or even particularly stupid. Just inexperienced.

Re: This is a Real Help Desk Ticket

PinheadX — Thu, 28 Aug 2008 19:54:17 -0000

just so you know... there's a thing called Keyboard and Mouse preferences on every Mac. If you open it, you can enable right click on a gasp "one button" Mighty Mouse (and do other cool things, too).

I know, it's a hard concept to grasp. Every Mac sold in the last three or so years has this mouse. All it takes is three mouse clicks to change it.

Re: This is a Real Help Desk Ticket

Xsjado — Thu, 28 Aug 2008 19:32:24 -0000

I love the macheads getting all defensive about their two button mouse. Welcome to 1975.

Re: This is a Real Help Desk Ticket

angel — Thu, 28 Aug 2008 19:31:20 -0000

OMG 5-button mouse, looks like an obama complex

Re: This is a Real Help Desk Ticket

Eric — Thu, 28 Aug 2008 19:12:30 -0000

I have a 5-button mouse for my mac. I can right click just fine thank you

Re: This is a Real Help Desk Ticket

John — Thu, 28 Aug 2008 19:04:29 -0000

WoW I hadn't realized that people were so stupid (and racist, see the cocksucking coward who wont give a name)and no a mac can't right click only control click you need a right mouse button to right click.

Re: This is a Real Help Desk Ticket

Wo-man — Thu, 28 Aug 2008 18:38:40 -0000

Who said it was a woman?

Re: This is a Real Help Desk Ticket

Anonymous — Thu, 28 Aug 2008 18:30:18 -0000

Well, since you can right click with a mac, and since the close button on mac programs turns into an x when you mouse over it, she's probably a moron. Mac users aren't stupid, they're just not masochists.

Re: This is a Real Help Desk Ticket

Anonymous — Thu, 28 Aug 2008 18:29:19 -0000

Wow that last comment shows about as much intelligence as the actual tech call they are referring to.

Re: This is a Real Help Desk Ticket

Anonymous — Thu, 28 Aug 2008 18:15:31 -0000

Of course they're used to a mac, how else could a computer user be so dumb.

Re: This is a Real Help Desk Ticket

Corey — Thu, 28 Aug 2008 17:58:23 -0000

I'm kind of curious what the long description says.

Re: This is a Real Help Desk Ticket

tab_da_man — Thu, 28 Aug 2008 16:16:26 -0000

Or it's possible that he or she is an idiot. They probably also sent a ticket asking "Why does a little menu pop-up when I use the extra button on my mouse?"

Re: This is a Real Help Desk Ticket

Zealot — Thu, 28 Aug 2008 08:50:15 -0000

It's possible she's used to a mac...