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Basic Coffee Shop Training

Started by Daniel Miessler · 7 months ago

Everyone working at a coffee shop should learn one thing on the very first day –
The opening on the coffee lid should be opposite the seam on the coffee cup.

The number of coffee shops that fail to perform this very simple check is staggering. It’s not a complex idea%2 ... Continue reading »

6 comments

  • Carl M

    3 years ago

    "coffee shop training programs"
    reply
  • Carl M

    3 years ago

    What the heck? I guess I've discovered the "comment" character. I had a lot of text deleted from my post.

    "coffee shop training programs" (good one!)

    Seriously ... don't expect so much from their training. And when you find someone who doesn't do this properly, explain the proper alignment and explain why it is the proper alignment. I'm guessing that it's just a lapse in the rigorous training program (perhaps they were out sick that day). I'm sure that they can learn from a well meaning customer.
    reply
  • Jason Powell

    3 years ago

    I don't know what coffee shop you frequent, but whichever it is, I'd recommend giving feedback via whatever means they have available. Places like Starbucks, at least, take their training and methods very seriously--I'd bet you'd get a decent response out of them.
    reply
  • n3tw0rk

    3 years ago

    It also just feels right to have your fingers on the seam while you're drinking.
    reply
  • Daniel Miessler

    3 years ago

    Ah, *so* true... :)
    reply
  • brad

    3 years ago

    the two places that I actually go for warm and highly caffeinated beverages here (Jittery Joe's and Hot Corner) seem to do a pretty good job of this. Since I am usually walking while trying to drink my coffee, having the seam opposite the opening is very important to me. The funny thing is that I never actively think about this and I didn't realize that anyone else noticed this sort of thing.
    reply

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